Vilarian

Booking & Service Guide

Step-by-step guide for booking, cancel/refund, and reschedule through admin via WhatsApp.

Booking Admin Contacts
Contact the following admins for booking or assistance

Admin 1

+6281213703072

WhatsApp

Admin 2

+6281372785202

WhatsApp
How to Book
Follow these steps to make a booking easily:
  1. 1

    Chat with Admin 1 or Admin 2 via WhatsApp (copy contact above).

  2. 2

    Admin will send you a booking form link.

  3. 3

    Fill in the form with available data (name, date, service, etc.).

  4. 4

    Wait for admin to verify and approve.

  5. 5

    After approval, you will receive a unique booking code.

  6. 6

    Invoice will be sent to your registered email.

  7. 7

    Booking code can be used to track booking status and transactions (optional).

  8. 8

    Read and understand Booking Rules before proceeding with payment.

Note: Make sure the data you fill in is correct to speed up the approval process.

Booking Rules
Terms and conditions for booking a villa

Down Payment (DP)

DP of 50% of the total villa price

Full Payment

Full payment maximum 7 days before check-in

Villa Transfer

Cannot move or exchange villas

Refund Policy

NON-REFUNDABLE (Reservation is made immediately when DP is received)

Booking Less Than 7 Days

If booking is less than 7 days, Minimum DP 80% and cannot RESCHEDULE

Payment Transfer

Name: Ari Rizki Ramadhan

Bank: Mandiri

1330055555577

RESCHEDULE Policy
Terms for changing booking schedule
  1. 1

    Reschedule maximum 7 days before check-in date

  2. 2

    Reschedule can only be done once

  3. 3

    Reschedule time determination maximum 1x24 hours from reschedule decision

  4. 4

    Maximum reschedule date is 1 month ahead

  5. 5

    Reschedule on the same day (Sunday-Thursday = Sunday-Thursday, Friday = Friday, Saturday = Saturday)

  6. 6

    Price change follows our policy

Cancel / Refund
Procedure for canceling booking or requesting refund:
  1. 1

    Contact the related admin via WhatsApp to request cancel link.

  2. 2

    Fill in and submit your booking code on that link.

  3. 3

    Wait for confirmation from admin regarding cancel/refund status.

  4. 4

    Refund will be processed according to the applicable refund policy.

Note: Refund process takes 1–3 business days after verification.

Check-in Rules
Rules and conditions during check-in

ID / Deposit

During check in, you MUST attach ID card or deposit of Rp. 500,000 (Returned at check out)

Check-in Time

Check in time: 14:00

Check-out Time

Check out time: 12:00 (15 minutes flexibility if you want to perform Dhuhr prayer)

Early Morning Check-in

Early morning check in, will be counted as already staying and charged for 2 nights.

Waiting Area

Before check-in time (please wait outside the villa area). Please understand, before check-in time it is prohibited to enter the villa area, to avoid incomplete villa cleaning.

Stay Policy
Rules and policies during stay at the villa

Prohibited

  • • STRICTLY PROHIBITED to bring alcoholic beverages / drugs and the like
  • • Prohibited to cook non-halal food
  • • Not allowed to bring pets (unless approved by admin)

Music / Karaoke

Maximum music/ karaoke limit 11/12 midnight (depending on each villa's policy)

Swimming Pool

Using (soap, shampoo, flour, etc.) that pollutes the swimming pool Fine Rp. 2,000,000

Villa Facilities

MUST maintain all villa facilities. MUST replace if there are missing or damaged facilities

Cleaning

FINE 300k-1M If there is vomit or stains that are difficult to clean in the villa property area

Security

If theft occurs, it is outside the responsibility of the villa management. Double lock and make sure your valuable items are safe.

Need Help?
+6281213703072info@vilarian.com
Back to Home

Vilarian is a trusted villa service provider that delivers unforgettable stay experiences in strategic locations with stunning natural views. We are committed to providing the best service with complete facilities and premium quality for every guest.

Quick Links

HomeVillasCalendarGalleryBooking Guide

Contact Info

JL. ADHIJAKSA, RT.02/RW.02, Leuwimalang, Kec. Cisarua, Kabupaten Bogor, Jawa Barat 16750

+6281213703072
info@vilarian.com

Monday - Friday: 8:00 AM - 10:00 PM WIB

Saturday - Sunday: 7:00 AM - 11:00 PM WIB

Newsletter

Subscribe to get updates on new villas and special offers.

By subscribing, you agree to our Privacy Policy.

© 2025 Vilarian. All rights reserved.
TermsPrivacyCookiesSitemap